Available only at participating H&R Block offices. CAA service not available at all locations. H&R Block does not provide immigration services. An ITIN is an identification number issued by the U.S. government for tax reporting only.

Get all of your passes, tickets, cards, and more in one place. Thanks to all authors for creating a page that has been read 11,458 times. Click the question mark in the upper-right corner. The help button looks like a question mark inside of a circle. Look in the top right corner of your screen for the icon and tap it to access the Virtual Assistant to help you through your problem. For example, if you have a question about filing a W2, type in “How do I add a W2? If you’re still on the TurboTax home screen, look for the “Help” option in the menu bar of the website.

Property Tax Administrators

However, this does not influence our evaluations. Here is a list of our partners and here’s how we make money. As an independent organization within the IRS, the Taxpayer Advocate Service helps taxpayers resolve problems and recommends changes that will prevent problems. Low Income Taxpayer Clinic assist low income individuals who have a tax dispute with the IRS, and provide education and outreach to individuals who speak English as a second language . Depending on the tax issue complexities, it could take a couple weeks to a couple months to resolve your tax issue. Your case advocate will do everything possible to help guide you on your path to resolve your issues. The case advocate will be in touch with you throughout the duration of your case with updates and timeframes on your issues.

They will guide you along the process to start your case and get the help you need. If you are having tax problems and have not been able to resolve them with the IRS, the Taxpayer Advocate Service may be able to help you. The Minnesota Department of Revenue asks you to supply this information on the contact form to verify your identity. The information requested on the contact form is personal information that is classified as private data under Minnesota law.

Why Do People Call Turbotax?

But they just show the list and I have to click and enter it one by one. And I can’t tell from the summarized list which one I selected qualified which one I didn’t. Even worse, most transactions are split into multiple as I imported from my brokers. So I need to confirm that they are all not qualified even if they are really one transaction.

• H&R Block Free Online is for simple returns only.
• Members enjoy up to $15 off TurboTax federal products when you sign up or log in using the link below.
• Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges.
• @Shanda6363TurboTax provides software for do-it-yourself tax returns.
• Find a tax pro in your area and see the tax-related products they offer.

Financial or tax prep experience is not needed to assist customers with troubleshooting and general tech support. This work-from-home opportunity is available right now on the Arise® Platform. Filing taxes can be intimidating but TaxAct makes the process extremely simple. It is completely free and they provide step by step guide for you to follow when filing. They walk you through the entire process as if you were to be sitting in an office. Switch from another online tax provider by simply uploading a PDF of your previous year’s return. Save even more time when you import your W-2.

TurboTax’s support options

Intuit announced in July 2021 that it would leave the federal tax filing partnership program with the I.R.S., to instead focus on “accelerating” other innovation. If your employer, payroll provider, or financial institution is a TurboTax Import Partner, you can import your W-2s and 1099s. Otherwise, you can snap a picture and upload it to have the information automatically entered on your return. You may be able to automatically import sales from a brokerage account into TurboTax rather than entering transactions manually. TurboTax charges up to $119 for federal tax filing ($49 per state) for its highest “do-it-yourself tax” package. Other programs, such as TaxSlayer, charge up to $47.95 for federal tax filing ($36.95 per state) for a similar package.

And there was nowhere that explains what to do if the user experiences a problem with the app itself. The only help options built-in are for live tax advice or searching FAQ/forums. TurboTax company holds special events from time to time. You’ll https://turbo-tax.org/ have to contact the customer service department to explore the hours of special events. If you successfully reached a live customer service agent in Turbotax please leave your instructions in the comments section below so everyone can use it.

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These cases also occur when the IRS sends multiple interim responses and takes no other actions to resolve your issues. We provide equal opportunities for all independent contractor agents and all qualified applicants. I agree to receive the Forbes Advisor newsletter via e-mail. Please see our Privacy Policyfor more information and details on how to opt out. During the process, a banner at the top of the screen keeps a running tally of your estimated federal and state refund or amount due. You might be using an unsupported or outdated browser.

You can get personalized suggestions based on your industry, as well as get help with tax issues that arise when you work turbotax hours of operation as a rideshare driver. Plus, it integrates with Square, Uber and Lyft, and UberEats with over 450 tax deductions.