Thank you for choosing Associates in Women's Health for your medical care. This credit policy is designed to explain our billing practices. Please let us know if you have any questions.
Our physicians and ancillary providers participate in most insurance plans and we will submit claims to these companies on your behalf. Every plan is different, so please check with your insurance carrier if you have specific payment or coverage questions. There is usually a phone number for customer service located on the back of your insurance card.
We ask that you present a copy of your current insurance card at each visit. To provide credit to you, we will also ask that you give us your social security number and present a picture ID. If you are uncomfortable with sharing your social security number, please let one of our front desk staff members know and we will indicate that on your billing account. Your insurance carrier requires that we collect copayments prior to your visit. If you do not pay your copayment at the time of service, a service fee may be added to your account.
If you do not have medical insurance, you will be required to pay for your services on the day of service. We will give you a 20% discount for same day payment. A $175 prepayment is required of all new patients who are covered under an insurance plan with which we are not contracted. This payment is applied to the charges from your first visit. As a courtesy, we will file the insurance claims on your behalf.
Your insurance company determines what amount, if any, you owe Associates in Women's Health, based on the coding from your visit at our office. Once we have filed your visit with your insurance company, we will send you a detailed statement, which is due upon receipt. We accept cash, check, money orders, and all major credit cards. A finance charge of 1.5% per month (18% annually) will accrue on all accounts 60 days and older. A $35 fee will be assessed for all returned checks.
It is important to note that any balance over 60 days old may be placed with a collection agency and/or Credit Bureau. This action may affect your credit rating. Therefore, if for any reason, you are unable to settle your account within 30 days, it is imperative that you contact our business office immediately. Do not assume that any statement you receive will be paid by your insurance company. Call our business office promptly to discuss and correct any issues with your account at our office.
If your account is placed with an outside collection agency, you will be charged the full amount of collection fees, attorney fees, and allowable court costs. Please note that placement with an outside agency will cause us to terminate your care with our office. We make every effort to resolve insurance issues, but please remember that you are ultimately responsible for your healthcare costs.
You may direct all of your billing and insurance concerns to our business office at 952.841.8480